Frequently Asked Questions

This depends on 2 things – charging speed and battery size.

Energica Motorcycles come with DC fast charge technology, which allows you to fill the 21.5 kWh battery in under an hour.

If you can access an AC type 2 charger at home, work or at a public station, you should be able to charge most premium electric motorcycles in 3 – 6 hours. Quick chargers can override the onboard charger limits and cut down charging time.

All motorcycle models we stock can be slow-charged from a standard wall outlet. This can take between 2 – 10 hours depending on the motorcycle/scooter model.

If you have more questions about battery charging – check out this article on our blog on electric motorcycle charging

For Energica, Zero and Electric Motion – the batteries are not removable/interchangeable. Currently it is very hard to make a removable battery that has enough power and range for a high-performance motorcycle, that is also easy to remove and not too heavy. Until battery technology for high-performance motorcycles advance, the batteries in these motorcycles are too dense to remove. 

There are brands that offer electric motorcycles with removable batteries, like Benzina Zero’s range of scooter we stock – these are smaller, more mobile lithium battery packs. 

Yes, Energica , Electric Motion & Benzina Zero Motorcycles/scooters can be charged from a 240v outlet – the charging times will vary depending on which model you choose. 

Yes! Zero Motorcycles officially returned to Australia in 2023 through Peter Stevens. As Peter Stevens went into administration in 2025 – distribution was moved to Australian Electric Motor Co. We are now the official supplier of Zero Motorcycles, Parts and Service in Australia. 

If you are interested in a Zero Motorcycle please contact us to enquire about what used inventory is available. We have a limited selection of 2024 DS, S and SR models available now. 

Currently there are authorised Zero Service locations at AEMC Burleigh Heads QLD, MDG Sandgate Brisbane, Fitzroy Motorcycles Melbourne and Canberra ACT. Discussions have already started with dealers to represent Zero in other cities including Sydney, Adelaide, Perth, and Hobart. Please keep an eye on these two websites for network additions.

https://zeromotorcycles.com/dealer-locator

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First, we strongly encourage you to thoroughly read the owner’s manual to get a better understanding of the operation, inspection, and basic maintenance requirements of your motorcycle. Second, check the state of charge and recharge immediately if necessary. Proper care of the motorcycle’s power pack is essential to maximize the life of your power pack. If you have any questions or would like to schedule a service please contact your nearest authorised Zero dealer.

The following electric motorcycles are LAMS approved in ACT, QLD, & VIC only: 

• Zero FX 7.2
• Zero FXE 7.2
• Zero S 7.2
• Zero DS 7.2
• Zero S 14.4+
• Zero DS 14.4+
• FONZ Arthur

All other electric motorcycles we stock are over the power threshold for those States. NSW, SA, WA, NT & TAS all have more stringent power thresholds for electric motorcycles which means none of these models are LAMS approved in those States.

Long range touring is one of the areas electric motorcycles are limited in for the moment. As technology develops and more access to charging stations become available, we expect this to improve. Our Energica motorcycles manage a 246km combined range (420km city and 198km highway) and can fast charge in 60 minutes. There are thousands of charging stations available across Australia which can be found here or we would also reccomend downloading the Plugshare App which shows your all available charging stations, their current state and compatibility. 

Going on a long range trip on an electric motorcycle does require some planning – which in our opinion makes it that much more fun. Plugshare is a great app for planning a journey in an EV – it shows you all of the available charging stations on your route and their current status. 

We’re seeing some really interesting developments in the battery space. Some experimental solid state batteries are producing 3 X more range and considerably quicker charging speeds in test environments. We see battery technology evolving rapidly in the next 10 years to the point where electric motorcycles will outperform the petrol equivalents in most categories. The Stark Varg is the first bike to do this – there will be many more in the coming years.

This is highly recommended for several reasons. Sharing your information enables communication on important matters such as recalls and other pertinent subjects/offers. You can do this by completing the ownership transfer form here…

 https://zeromotorcycles.com/en-au/warranty-form

If you purchased at the Pickles auction, their sale information clearly stated “No warranty will be offered on the motorbikes”. Their auction terms and conditions also stated “The Buyer acknowledges that the consumer guarantees stipulated in sections 54, 55, 56, 57, 58 and 59 of the Australian Consumer Law do not apply to the sale of goods by auction. As a result, the Auctioneer and the Vendor make no warranties and give no guarantees regarding:

the goods being of acceptable quality; 

the goods being fit for any disclosed purpose or any purpose for which the supplier represents they are fit;

the goods matching their description or corresponding to any sample or demonstration model;

the availability of repairs or spare parts for the goods; or

express warranties in respect of the goods made by the manufacturer being complied with.

If you purchased a second hand Zero motorcycle not at auction, and it has remaining factory warranty, you can complete and submit a transfer form here… https://zeromotorcycles.com/en-au/warranty-form

Yes, you are entitled to the standard warranty coverage as per the owner’s manual.

You’ll need to schedule a service at an authorised Zero dealer to diagnose and repair this fault. Often this is not a major repair, but it does need to be assessed first.

You’ll need to schedule a service at an authorised Zero dealer to replace the entire power pack. This is a major repair requiring pre-order of a power pack. Please contact [email protected] quoting your bike VIN for a quote on battery replacement. The replacement battery pack is only available through the Australian distributor and the installation of a new battery pack must be completed at an authorised Zero service location. 

Some bikes had a limitation that was only applicable in European markets. You’ll need to schedule a service at an authorised Zero dealer to update the software and remove the speed restriction. 

For more information check out our article on maintaining an electric motorcycle.